Shipping Policy
Last updated: October 4th, 2025
We are committed to delivering your order as quickly and efficiently as possible. Below you’ll find details on our shipping options, delivery times, and the regions we serve.
Where We Ship
We currently ship to the United States, United Kingdom, France, Germany, Italy, Australia, Singapore, and the Philippines.
If you don’t see your country listed at checkout, please contact us. We may still be able to help.
Processing Times
Orders are processed within 4 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times & Rates
Delivery times can vary depending on your location. In most cases, orders arrive much sooner, but please allow up to around 20 business days for delivery after processing. Most customers receive their orders in less than 2 weeks after processing, but we provide this timeframe to set realistic expectations.
We are proud to offer free shipping on all products, regardless of location.
Customs, Duties & Taxes
International orders may be subject to customs fees, duties, or taxes. These charges are the responsibility of the customer and vary by country. Please check your local customs office for details.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking details. You can use this link to follow your package’s progress.
Delays & Exceptions
Please note that delivery times are estimates and may be affected by factors outside our control, such as: Public holidays, Customs inspections or clearance delays, Global shipping disruptions, Weather events, or courier service interruptions.
We appreciate your patience in these rare cases and will do our best to keep you updated if any unexpected delays occur.
Questions
If you have any questions about your order or shipping options, please contact us at rumiorb.company@gmail.com. We’ll be more than happy to help.